When you approach a bank directly, you only have access to their specific loan products and policies. As mortgage brokers, we work with numerous lenders across Australia, giving you access to a much wider range of loan options. This means we can compare different products and find solutions that banks might not offer directly to consumers. We also understand each lender's criteria and can present your application in the most favourable way. Additionally, we provide ongoing support throughout the process, whereas bank staff may change or have limited availability to assist with your specific situation.

The documentation required depends on your employment type and financial circumstances. For employees, you'll typically need recent payslips, tax returns, bank statements, and proof of any other income sources. Self-employed individuals and tradespeople usually need additional documents such as business financial statements, ABN registration, and accountant-prepared financials. You'll also need identification documents, details of existing debts, and information about the property you're purchasing. We provide a comprehensive checklist tailored to your specific situation and help ensure you have everything needed to support a strong application.

We can assist with finance for various property types including houses, units, townhouses, and land packages across Australia. This includes owner-occupied homes, investment properties, and commercial properties for business purposes. We also help with refinancing existing properties and accessing equity for renovations or additional purchases. Some specialty properties like rural land, unusual construction types, or properties with specific zoning may require specialised lenders, which we can access through our network. We assess each property individually to ensure it meets lender criteria and discuss any potential issues before you commit to purchasing.

Your borrowing capacity depends on multiple factors including your income, existing debts, living expenses, employment stability, and the deposit you have available. Lenders typically assess your ability to service a loan based on your net income after tax and other commitments. They also consider your employment history and future earning potential. As a general guide, most borrowers can access loans of 4 to 6 times their annual income, though this varies significantly based on individual circumstances. You can get an initial estimate using our borrowing capacity calculator on our website, and we conduct a thorough assessment of your financial position to provide realistic borrowing estimates based on current lending criteria across multiple institutions.

The timeframe for mortgage applications can vary depending on several factors, including the complexity of your financial situation, the type of property you're purchasing, and the specific lender's processes. Generally, we can have your application submitted within a few days of receiving all required documentation. Most lenders take between 7 to 14 days to provide formal approval, though this can extend to 21 days during busy periods. Settlement typically occurs 4 to 6 weeks after contracts are signed. We work diligently to keep your application moving efficiently and will keep you informed of progress throughout the entire process.

Absolutely. Many lenders recognise that tradespeople and self-employed individuals are valuable borrowers, even though their income documentation differs from traditional employees. We work with lenders who understand the unique financial circumstances of contractors, sole traders, and small business owners. Some lenders offer specialised products for self-employed borrowers, including options that consider business assets and future earning capacity. The key is presenting your financial position clearly and working with lenders who have experience with self-employed applicants. We help structure your application to highlight your financial stability and repayment capacity.

Most of our mortgage broking services are provided at no upfront cost to you. We typically receive payment from the lender when your loan settles, which means you can access our expertise and guidance without paying broker fees out of your own pocket. However, some specialised services or complex applications may involve additional costs, which we will always discuss with you upfront before proceeding. We believe in transparency about all costs involved in your loan process, so you'll know exactly what to expect before making any commitments.

If an application is declined, we first review the reasons provided by the lender to understand what factors led to the decision. Often, declining applications can be improved by addressing specific concerns such as providing additional documentation, reducing existing debts, or improving your deposit position. We may approach alternative lenders who have different assessment criteria or specialise in your type of situation. Sometimes a declined application leads to a successful approval with another lender. We work with you to strengthen your financial position and explore all available options rather than simply accepting the initial outcome.

Yes, refinancing is a significant part of our service offering. Many homeowners can benefit from reviewing their existing mortgage arrangements, particularly if their circumstances have changed or if they've been with the same lender for several years. Refinancing can provide access to different loan features, consolidate debts, or release equity for other purposes such as home improvements or investment opportunities. We analyse your current loan against available alternatives and calculate potential savings or benefits. The refinancing process typically involves less documentation than a new purchase, and we handle all communications with both your existing and new lenders to ensure a smooth transition.

Trusti Lending is a professional finance and mortgage broker that connects Australian families and tradespeople with suitable lending solutions. We work with multiple banks and financial institutions to find mortgage options that match your circumstances and needs. Our services include home loans for first-time buyers, refinancing existing mortgages, investment property loans, and commercial finance for tradespeople looking to expand their business. We handle the paperwork, communicate with lenders on your behalf, and guide you through the entire application process from start to finish.